SHIPPING METHODS & PRIZES

METHODS OF DELIVERY

The price for the merchandise to be delivered is the price that was shown at the time of order either via catalogue or the online shop. The price includes all applicable taxes.
Brigitte von Boch bears the majority of the costs for careful, reliable shipping and handling of the merchandise.
Shipping and handling will only be charged once.
Shipping and handling will be charged according to the table below, by country, by delivery method, and weight. In germany we usually deliver via DHL. Bulky goods will be delivered via conveyance.
Freight forwarding is only possible within Germany. For items shipped by freight forwarding, the freight forwarder will contact the customer directly to arrange a delivery date. For this purpose, a telephone number must be provided during the ordering process. Delivery is made on the agreed date and always free kerbside.

Tabe of delivery charges

SHIPPING OF GIFT VOUCHERS

We offer free shipping for all our gift vouchers.
If you order additional items, respective shipping costs may incur.

CLAUSE OF DELIVERY

We will contact you immediately should the merchandise no longer be available. You may then change or cancel your order. Should we not receive communication from you, we reserve the right to substitute delivery of merchandise of equal or similar price and quality. You of course, have the right to return the merchandise within 30 days when receiving a substitute delivery.